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13-10-2013, 11:10 PM
An honorable member of the Coffee Shop Has Just Posted the Following:
StarHub blames SingTel for continual disruptions to broadband access (http://www.tremeritus.com/2013/10/13/starhub-blames-singtel-for-continual-disruptions-to-broadband-access/)
http://images.dmca.com/Badges/dmca_protected_sml_120n.png?ID=f11d7371-0ef1-483b-888a-04e8d2ba2e94 http://www.tremeritus.org/wp-content/themes/WP_010/images/PostDateIcon.png October 13th, 2013 | http://www.tremeritus.org/wp-content/themes/WP_010/images/PostAuthorIcon.png Author: Editorial (http://www.tremeritus.com/author/editorial/)
http://www.tremeritus.org/wp-content/uploads/2012/04/starhub.jpgStarHub has released a press statement saying that as at 5pm today (13 Oct), more than 600 fibre broadband customers in Bukit Panjang, Choa Chu Kang and Woodlands areas are still affected by the fire at SingTel’s Bukit Panjang exchange on 9 Oct.
“More StarHub fibre broadband customers in Bukit Panjang, Choa Chu Kang and Woodlands today have reported that their service remained affected even after their connections have been restored by OpenNet,” said Ms Jeannie Ong, StarHub’s Chief Marketing Officer.
StarHub blames SingTel for not carrying out its work properly.
“After further investigations, it appears that some individual links within some of OpenNet’s fibre cables damaged by the fire at SingTel’s Bukit Panjang exchange, were not reconnected properly,” Ms Ong added.
“As at 5pm today, there were more than 600 customers affected,” she said. “We are working hard with OpenNet to ensure full service restoration for our customers as soon as possible, and we are contacting these customers to offer cable modem access in the interim. We thank our customers for their patience and apologise for any inconvenience caused.”
StarHub customers in Bukit Panjang, Choa Chu Kang and Woodlands had their cable television, cable broadband, digital voice and fibre broadband services disrupted as a result of a fire at SingTel’s Bukit Panjang exchange on 9 Oct. However, cable television, cable broadband and land line services were fully restored by 2.30pm the next day on 10 Oct.
OpenNet’s Bukit Panjang Central Office is located within SingTel’s Internet Exchange facility in Bukit Panjang.
Click here to view the whole thread at www.sammyboy.com (http://www.singsupplies.com/showthread.php?165910-More-Than-600-Fibre-Lines-Still-Down&goto=newpost).
StarHub blames SingTel for continual disruptions to broadband access (http://www.tremeritus.com/2013/10/13/starhub-blames-singtel-for-continual-disruptions-to-broadband-access/)
http://images.dmca.com/Badges/dmca_protected_sml_120n.png?ID=f11d7371-0ef1-483b-888a-04e8d2ba2e94 http://www.tremeritus.org/wp-content/themes/WP_010/images/PostDateIcon.png October 13th, 2013 | http://www.tremeritus.org/wp-content/themes/WP_010/images/PostAuthorIcon.png Author: Editorial (http://www.tremeritus.com/author/editorial/)
http://www.tremeritus.org/wp-content/uploads/2012/04/starhub.jpgStarHub has released a press statement saying that as at 5pm today (13 Oct), more than 600 fibre broadband customers in Bukit Panjang, Choa Chu Kang and Woodlands areas are still affected by the fire at SingTel’s Bukit Panjang exchange on 9 Oct.
“More StarHub fibre broadband customers in Bukit Panjang, Choa Chu Kang and Woodlands today have reported that their service remained affected even after their connections have been restored by OpenNet,” said Ms Jeannie Ong, StarHub’s Chief Marketing Officer.
StarHub blames SingTel for not carrying out its work properly.
“After further investigations, it appears that some individual links within some of OpenNet’s fibre cables damaged by the fire at SingTel’s Bukit Panjang exchange, were not reconnected properly,” Ms Ong added.
“As at 5pm today, there were more than 600 customers affected,” she said. “We are working hard with OpenNet to ensure full service restoration for our customers as soon as possible, and we are contacting these customers to offer cable modem access in the interim. We thank our customers for their patience and apologise for any inconvenience caused.”
StarHub customers in Bukit Panjang, Choa Chu Kang and Woodlands had their cable television, cable broadband, digital voice and fibre broadband services disrupted as a result of a fire at SingTel’s Bukit Panjang exchange on 9 Oct. However, cable television, cable broadband and land line services were fully restored by 2.30pm the next day on 10 Oct.
OpenNet’s Bukit Panjang Central Office is located within SingTel’s Internet Exchange facility in Bukit Panjang.
Click here to view the whole thread at www.sammyboy.com (http://www.singsupplies.com/showthread.php?165910-More-Than-600-Fibre-Lines-Still-Down&goto=newpost).